FAQ The Source Live (Premium)
Here are some frequently asked questions for The Source Live Schedule and features. For more in-depth knowledge on these topics visit our
How do I join The Source Live
When a class is about to start, simply go to The Source Live page in your app side menu.
How do I join the live chat?
To join the live chat, sign in with a name and check the "Agree To Terms" box. Join and start chatting away!
My Source Live froze. What do I do?
There are two ways to fix this: 1. Go to a different page on the app and then come back. 2. Exit and close the app and then restart it. If this is a bandwidth issue, see the question below.
How much bandwidth do I need to stream The Source Live?
We stream at 720p, meaning you need above 2.5mbps of download speed to stream The Source Live. To check your current bandwidth, on your device go to